Dealer purchase
Bambach Saddle Seat return policies vary from dealer to dealer. Some dealers offer free trials or money-back guarantees. Others do not accept returns at all. Please check with your local dealer for details.
Factory-direct purchase from us
- Full refund of the purchase price for Bambach Saddle Seats returned within 30 days in as-new, saleable condition with original, unopened packaging.
- Partial refund for Bambach Saddle Seats once removed from the box, assembled or used. Try a Bambach as long as you like. Return it in good condition and we’ll refund the purchase price less a $35/month rental fee or a 20% restocking charge, whichever is greater.
- Sorry, we cannot accept returns of seat covers, sheepskin or leather items once used.
- We do not refund shipping charges. We reimburse shipping charges only in cases of our error or product defect. If your original Bambach Saddle Seat purchase included “free shipping”, the actual shipping charges will be deducted from your refund upon return of the seat.
Remember to build up your time in the saddle seat gradually.
If you’ve been sitting poorly for many years it may take some time getting used to this new and healthier way of sitting. Read more about saddle tolerance.